Essential support functions and capabilities provided to assist businesses in growing revenue, reducing costs, and/or reducing business risk.
When you see this checkmark that denotes a service that is required. While all policies, standards, and procedures are required, some services are optional.
Accounting & Tax
Internal Audit & Compliance - Accounting/Tax
Planning, preparing, executing, and reviewing internal accounting and tax control mechanisms, policies, and procedures. Business units are expected to cooperate fully with these efforts, providing necessary information and implementing recommended control activities.
Service Details >>Tax
Management of the organization's worldwide tax strategy, planning, and compliance. Business units must support these efforts by providing accurate financial data, adhering to transfer pricing guidelines, and cooperating with tax audits and reviews as directed by the corporate tax team.
Service Details >>Corporate Reporting, Consolidations & Compliance
Utilization of corporate services for managing corporate records, filings, and entity-related matters. This includes maintaining minute books, filing annual reports, and handling entity formations/dissolutions.
Service Details >>Accounts Payable
Utilization of the corporate Accounts Payable services is essential for all related functions, including invoice processing, vendor payments, tax compliance and reporting, and other specified AP activities. [This requirement excludes non-wholly owned business units]
Service Details >>Banking & Cash Management
US & International Bank Account Management
Seamless management of domestic and international accounts for optimized transactions.
* FATCA & KYC Compliance Management
* Cash Management Standards
* Account Signatories Management
Financing & Debt Management
Debt management services are required to guide subsidiaries through securing new loans, renegotiating existing debt terms, and coordinating multiple financing sources. This proactive approach mitigates interest rate fluctuations and optimizes financial health. Facilitation of performance bonds, letters of credit, Bank Guarantees, and other financial instruments are required to support contractual obligations.
Credit Cards & PCI Compliance
The PCI Compliance and Reporting service is a mandatory, cross-functional service supported by Finance and Corporate IT Governance, Risk, and Compliance (GRC). This service ensures organization-wide adherence to Payment Card Industry Data Security Standards (PCI DSS).
Service Details >>Bid Package for EIS Support (International)
Researching and gathering specific documents and information to compile for an EIS bid. Usually internationally, notarizing and apostilling documents, obtaining signatures required, and financial stability packages.
Treasury Services (FX)
The finance team provides required solutions for managing currency exposure and mitigating associated risks in a dynamic global market, including strategic hedging and proactive risk management.
Service Details >>Corporate Reporting & Compliance
Corporate Secretary & Corporate Governance Services
Business units must utilize our services for managing corporate records, filings, and entity-related matters. This includes maintaining minute books, filing annual reports, and handling entity formations/dissolutions.
Service Details >>Compliance Oversight & Consultation for Required Areas
To ensure compliance and protect our business, it is essential to consult with the corporate legal team for guidance on critical areas such as bribery, corruption, cyber incidents, privacy, and record retention.
Service Details >>Practice Areas
Acquisition/Divestiture Support
When engaging in business acquisitions or divestitures, business units are required to involve the legal team for advice, structuring, and documentation.
Service Details >>Litigation/Government Investigation Management
All litigation and government investigations must be overseen by EBSCO’s legal team to safeguard interests and ensure effective resolution.
Service Details >>Contract Drafting & Review for Enterprise-level Contracts & Working Agreements
The legal department must draft and/or review enterprise-level contracts and key employee agreements to ensure they meet the standards and protect the interests of the business and EBSCO Industries overall.
Service Details >>Intellectual Property
Business units must engage with the Legal team to manage all intellectual property matters to protect and leverage innovations and brand assets.
Service Details >>Benefits Management
Profit Sharing and Trust (PST) Management
EBSCO manages all aspects of our Profit Sharing and Trust (PST) program. From system maintenance and compliance to participant communications and financial operations, we ensure our PST runs smoothly, complies with regulations, and delivers value to our employees across all operating companies.
Service Details >>Workforce Management
Compensation & Classification
Business units are required to consult with Corporate HR to develop market-competitive compensation packages and ensure compliance with federal and state requirements on classifying team members.
Service Details >>Worker's Compensation
Business units must focus on swift response to and effective outcomes of workplace injuries, consulting Corporate HR while meeting both team member well-being commitments and state regulations.
Service Details >>Workforce Platform Management (SuccessFactors)
Following the re-implementation of SuccessFactors , all business units are required to fully utilize and integrate with this platform for all Hire to Retire information as the system or record. This includes, but is not limited to, recruitment, onboarding, performance management, learning for core compliance training, compensation, and offboarding processes. Compliance with this requirement ensures data consistency, streamlined processes, and accurate reporting across all organizations.
Service Details >>Workforce & Compliance Management
All business units are required to fully utilize and integrate with this platform for all compliance-related activities. This includes employment verification, RIF activities, acquisition and divestiture processes, position and compensation consulting, and auditing. Compliance with this requirement ensures data consistency, streamlined processes, and accurate reporting across the organization. All local practices must be reviewed and approved by corporate to ensure consistency and compliance.
Service Details >>Benefits Management
All business units are required to utilize our centralized Benefits Management service for comprehensive team member benefits administration. This service manages all aspects of employee benefits, including health insurance, profit sharing, retirement plans, and other supplementary benefits.
Service Details >>Payroll & Time Reporting
Corporate owns and operates centralized Payroll Services, which are cross-functional between Accounting and HR, utilizing the core platform SuccessFactors. Business units must support this service by providing accurate and timely payroll data, ensuring employees submit tax withholding forms, adhering to reporting and approval processes, and complying with federal, state, and local tax requirements. Business units must notify corporate of any operational changes affecting payroll. All local practices must be reviewed and approved by corporate to ensure consistency and compliance across the organization.
Service Details >>Confidential Reporting Line (Hotline)
Business units must provide team members with an avenue to anonymously report fraud and other serious matters to management.
Service Details >>Cybersecurity
EBSCO Identity
Secure, centralized access management for all corporate resources, ensuring seamless authentication and information access for team members across the organization.
Service Details >>IT Governance, Risk & Compliance
Business units must utilize our IT Compliance services to set policies, establish controls, and measure compliance with relevant cyber and regulatory requirements (e.g., PCI DSS, NIST, ISO). This service encompasses IT Auditing, Business Continuity Planning & Management, and Data Privacy & Security, ensuring risks are identified, assessed, monitored, and managed across all organizational levels, including third-party risk and security requirements.
Service Details >>Cyber Security & Incident Response
Business units are required to follow cybersecurity policies and procedures to recognize and respond to existing and emerging threats. This service includes cybersecurity monitoring and security incident response to ensure appropriate defense and response to incidents. While corporate policies provide the framework, business units may adapt these to their specific needs, subject to review and approval by the corporate Cybersecurity team.
Service Details >>Stories of Success
Diversified Ocean Freight Supply Chain Strategy
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